Return/Refund Policy


Thank you for visiting buyberek.com. At Berek we pride ourselves in the quality and fit of our clothes. Should you find any item to be defective, or, if you are not completely satisfied with it, you can request a return authorization number within 30 days of receipt of the garment. To request RA# please contact Berek Customer Service team at the phone number (212) 575-8255 ext.115 or ext.106. You can also fax your request to the fax number (212) 354-7634 or email it to: customerservice@bereksweaters.com


Merchandise must be returned in the same condition as it was sent- unwashed and unworn. Although we check all merchandise for defects and damage prior to shipment, it is the customer responsibility to check the product upon arrival to make sure it is free of any defects. Damaged goods due to customer negligence will not be accepted for refund.

We suggest you send the package using shipping method where you can trace it. Berek is not responsible for items lost or damaged while shipping. Please ensure that RA# is written on the outside of the package.

All returns should be sent to:

Berek
270 West 38th Street, Suite 600
New York, NY 10018

 

All requests will be processed after our quality control department inspects and verifies the condition of the item. Return credits take approximately seven to ten business days to process upon receipt of the item. Exchange and return policies are subject to change.